Aurora Auto Repair

During my experience, Ken the owner was completely professional. He listened to all of the information I had about my problem and actually took the time to enter everything I had to say about the problem into the computer for the technician. My used vehicle had just been purchased from a dealer and was fairly certain the repair was one that would be covered under the dealers drivetrain warranty. Ken didn't grumble, dismiss me, give me attitude or change his work ethic in any way when I needed to have the third party involved in our communication loop. Thanks to Ken taking a video of the problem and working with the dealership via email I was able to get it covered under the purchase warranty. The repair cost was also reasonably priced had I needed to pay out of pocket. Additionally, Ken personally kept me informed via phone with when the shipper had sent the wrong part and of the delay. I have been looking for an all around genuine mechanic since I moved to Aurora 2.5 years ago. Even though I have taken advance auto courses and can do most of what I would need maintenance wise, I'm stuck in an apartment complex. I wanted to say this so that when you are reading this you can understand that I have the knowledge base to know when someone is giving a line of BS or up charging something and Ken didn't did that. He's of strong character, has a positive attitude and a good person. Go here If you don't want to get BS'd or screwed over.

Ken and his team thoroughly checked out my car. There was a vibration in my steering wheel and ken verified it was nothing, he checked everything that needed to be checked and better yet gave me a sense of relief. Thank you again for your time Ken!! I’d recommend your shop to anyone needing car work.

Ken was super friendly and professional. They were able to get me in and diagnose the issue with my vehicle very quickly. Would highly recommend!

Ken was very friendly and kind. The price was reasonable and service was quick.

I received a Transmission Flush on my vehicle. Even though I had missed my appointment that morning, Ken was super helpful and willing to fit me into the schedule. They were packed to the brim with cars and I still got fit my vehicle into their schedule. Even with a full days worth of vehicles on their lot, I got my car back in just under 3 hours. Additionally, I told Ken about concerns with my acceleration. He took the time after giving me my car to do additional research on what may be wrong with my vehicle and gave me instructions on who I could call to get more help. Forever, grateful and will be returning if I run into anymore issues.

Friendly staff

Extremely impressed with the work and service! I took my Honda 2012 V6 coupe because my alternator I thought I fixed at another mechanic shop wasn’t working properly. 2 days later my car was fixed! Now my car runs like it was brand new again. I have never been to a mechanic that doesn’t want to rip you off. I gave Ken the authorization to fix everything and anything he thought needed to be fixed. He only did what was needed at a great price. Honest businessman and would recommend to familia! I found my new mechanic shop! Appreciate it👊👊👊

Awesome customer service! if you're looking for trustworthy people that are great at their jobs please stop by and check these people out. Thank you so much I'll be back for sure